Privacy policy

This document is the Privacy Policy of UNISTEX.com (hereinafter the Policy) and is an integral part of the UNISTEX.com User Agreement permanently located at the address: https://unistex.com/documents/user-agreement/.

By using the UNISTEX.com Service, Site UNISTEX.com, agreeing and accepting the User Agreement, you (hereinafter referred to as you or User) accept and also agree  with this Policy.

IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT ACCESS OR USE OUR SITE

UNISTEX.com understands that Your privacy is important to You and that You care about how Your information is used and shared online. We respect and value the privacy of everyone who visits our Site or uses our Services and will only collect and use information in ways that are useful to You and in a manner consistent with Your rights and our obligations under Data Protection Legislation.


1. WHAT DOES THIS POLICY COVER

1.1. This Privacy Policy applies only to your use of our Site or our Services. It does not extend to any websites that are linked to from our Site. UNISTEX.com has no control over how User data is collected, stored or used by other websites and We advise to Users to check the privacy provisions of any such websites before providing any data to them.

1.2. UNISTEX.com handles Personal Data both as a Controller – such as in respect of your User Account and as a Processor on behalf of third parties – such as our service providers who may get access to your Personal Data in cases defined below.

1.3. This Policy applies to Our use of all data collected directly by Us as a data Controller or processed by Us on behalf of third parties, as data Processor, in relation to your use of our Site or Our Services via usage of technology such as, but not limited to, HTML widgets hosted on third-party platforms.

2. WHAT DATA DO WE COLLECT

2.1. Information you give to us
The User can provide UNISTEX.com with information about himself/herself by filling in the relevant forms on the Site or by providing UNISTEX.com such information by phone, email, during a life meeting with authorized representatives of UNISTEX.com, during a video conference or in any other manner. This information includes Personal Data which was specified when registering on the Site, when subscribing to our Service, opening a User Account and verifying the identity of the User, as well as the payment instruments used by a person, when searching for a product, using any of services provided by our Site, while placing orders on our Site, by participating in discussions or using any other communication functions on our Site, during participation in draws, promotions or surveys, and also when you tell us about problems or issues in the work of the Site, while contacting support team via different authorized channels of communications (e-mail, telegram channel, other channels). The data that User provides to UNISTEX.com, can include User last name and first name, information about sex and age, document photos of passport or another compliant personal ID; videos, address; nationality, tax residency, phone number; e-mail address; logins and nicknames, bank details, including account numbers and payment details; date of birth; education; experience and place of work, sources of income and their amount; information on the status of accounts opened with banks or payment systems.


2.2. Information we collect about You

With regard to each of visits to our Site and use of our Service UNISTEX.com can collect, for example, the following information about you (including automatically):

  • technical information, including the internet protocol (IP) address used to connect User computer to the internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

  • information about visits, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); products viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number;

  • information about geo-location. UNISTEX.com may collect information about real-time location based on information from your device at any time while you download or use our services. UNISTEX.com may use this information to optimize your experience.

  • financial data and information on the use of services and facilities provided by our website, including information on implemented transactions and parties thereto, including on transactions, information on the status and (crypto) currency of accounts and cash flow on them, accrued commissions, information on crediting and withdrawal of funds from our accounts.


2.3. Information we receive from other sources
UNISTEX.com may receive information about User if a User uses any of the other websites UNISTEX.com operates or the other services UNISTEX.com provides. UNISTEX.com is also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about You from them.


3. COOKIES

3.1. You may restrict your internet browser’s use of Cookies.

3.2. Our Site may place and access certain first party Cookies on User’s computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve User’s experience of our Site and to provide and improve our products and Services. We have carefully chosen these Cookies and have taken steps to ensure that privacy is protected and respected at all times.

3.3. By using our Site, User may also receive certain third-party Cookies on User’s computer or device. Third party Cookies are those placed by websites, services, and/or parties other than UNISTEX.com. We use third party Cookies on the Site for analytics, advertising and general business purposes. These Cookies are not integral to the functioning of the Site.

3.4. All Cookies used by and on the Site, are used in accordance with current EU Cookie Law.

3.5. Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling UNISTEX.com to better understand how people use our Site. This, in turn, enables Us to improve our Site and the products and Services offered through it. User does not have to allow UNISTEX.COM to use these Cookies, as detailed below, however whilst UNISTEX.com use of them does not pose any risk to User privacy or User safe use of our Site, it does enable Us to continually improve our Site, making it a better and more useful experience for You.

3.6. You can choose to enable or disable Cookies in his/her internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third-party cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

3.7. You can choose to delete Cookies at any time however you may lose any information that enables you to access our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

3.8. It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of  your internet browser and manufacturer of your computer or device if  you are unsure about adjusting your privacy settings.


4. PURPOSE OF DATA COLLECTION AND PROCESSING

4.1. We may use your Personal Information for the following purposes:
• to fulfill obligations stipulated by any agreements concluded with Users, as well as to provide Users with information, products and services requested by them;
• to verify and authenticate the identity of Users in order to prevent fraud, deception and other illegal activities;
• to comply with the requirements of the law regarding the legalization (laundering) of criminal proceeds, financing of terrorism and financing of the proliferation of weapons of mass destruction;
• to inform Users about products and services similar to those products and services that users have already bought or information about which they were looking for;
• to inform Users about changes related to the Service and the Site; to ensure the most effective presentation of the Site content;
• to administer the Site and to conduct internal operations, including troubleshooting, data analysis, testing, collecting statistical data and conducting surveys;
• to improve the Site and to ensure that the content of the Site is most convenient for the computer’s operating system or other user devices;
• to ensure the security of the Site and User Accounts, User Accounts details;
• to assess the effectiveness of advertising materials that are transmitted to users, as well as to provide them with the necessary advertising information;
• to support, respond and resolve problems, complaints and issues related to the use of the Service and the capabilities of the Site;
• as required for regulatory purposes such as Tax, prevention of Money Laundering, prevention of Fraud, adherence to Company statistical reporting obligations etc.


5. LEGAL BASE FOR PERSONAL DATA PROCESSING

5.1. We collect and process User’s Personal Data only when we have a legitimate reason for such processing. Legal grounds include consent (in cases where you provide it), an agreement contract (in cases where processing is necessary to fulfill the terms and conditions of contracts between you and UNISTEX.com), compliance with a legal obligations (in cases where UNISTEX.com is required to request / receive and process as well as to store your Personal Data in order to comply with the requirements of applicable laws, for example the laws related to anti-money laundering and counter-terrorist financing and legitimate interest (for example, when processing is necessary to protect you or us from certain threats (fraud, security, etc.), compliance with the provisions of applicable laws, the proper level of conduct of our business (the quality of the services provided, identification of needs, preparation of reports), conclusion and implementation of corporate transactions (sale of participant interests / shares, mergers, acquisitions), etc.).

5.2. In cases where the basis for data processing is the consent, you have the right to withdraw it at any time.


6. SECURITY AND STORAGE OF PERSONAL DATA

6.1. We keep your data for as long as We need to in order to use it as described in this Privacy Policy and for as long as We have your permission to keep it and/or as required under Data Protection Legislation. 

6.2. Your data will be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein) when it is legitimate and applicable.

6.3. The information we receive from you can be transferred and stored outside the European Economic Area (EEA) when it is the requirement of the law of some states. The information about you can be processed by our employees or employees of service providers outside the EEA.

6.4. When storing or otherwise processing information by such third parties outside the EEA, We guarantee that we will notify such third parties of our obligations under this Privacy Policy and will enter with them into relations that will impose obligations for them regarding your Personal Data, provided that they at least have level of protection as specified in this Privacy Policy. Such employees, among other things, can process your requests, payment details and provide technical support. By giving us your Personal Data.

6.5. You consent to the transfer, storage and processing of your Personal Data. In its turn, We will take all necessary measures to ensure that your Personal Data is processed in compliance with the security rules and in accordance with the provisions of this Privacy Policy.

6.6. We have implemented security measures to ensure the confidentiality of  your Personal Data and to protect your them from loss, misuse, alteration or destruction. Only authorized personnel of UNISTEX.com has access to your Personal Data, and these personnel are required to treat the information as confidential. The security measures in place will, from time to time, be reviewed in line with legal and technical developments.

6.7. Data security is of great importance to Us, and to protect your data We have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our Site. Steps We take to secure and protect your data include: the pseudonymisation and TLS 1.2 encryption of personal data; 2-factor authentication; the access control; the ability to ensure the ongoing confidentiality, integrity, availability and resilience of our processing systems and services; the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident.

6.8. Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet. Although we will do our best to protect your Personal Data, we cannot guarantee the security of  your data transmitted to our site, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

6.9. UNISTEX.com cannot ensure or warrant the absolute security of any information and personal data the User transfers to UNISTEX.com, cannot guarantee that Personal data of  Users may not be accessed, disclosed, altered or destroyed. In case of illegal disclosure of personal data of  Users occurs UNISTEX.com will notify Users and third persons whose rights are freedoms may be violated immediately. At the same time UNISTEX.com will take all reasonable and commercially feasible efforts and measures to protect those persons and their personal data from negative consequences of such disclosing.

7. USER RIGHTS AND CONTROL

7.1. Subject to the provision of this Clause, you have the legal right to:
• ask for a copy of any of  your Personal Data controlled by Us;
• correct any information that is controlled by Us;
• delete information controlled by Us.

7.2. Where We process your data on behalf of a third party (who is the data Controller) you should make requests in the first instance to them. We will not charge a fee for complying with such requests. Requests should be made by email to support@UNISTEX.com.

7.3. Where We are the Controller of the Personal Data that You have requested, We will respond to the request within 1 month, unless the request is particularly complex. As data Controller We may exercise the right to withhold details of Personal Data requested by you where disclosure would adversely affect the rights and freedoms of others.

7.4. When you submit Personal Data, to Us you will be given options to restrict Our use of  your data. In particular, We aim to give you strong controls on Our use of  your data for direct marketing purposes (including the ability to opt-out of receiving communications from Us or select third parties, which you may do by declining the option to receive such communications at the point of accessing the Services or by unsubscribing using the links provided in Our emails, by managing your Account or through making a request under section below.

7.5. You may access certain areas of Our Site without providing any data beyond that required for the function that you wish to use, to operate. However, to use all features and functions available on Our Site or within Our Services and specifically where your Personal Data is a prerequisite for the operation of that Service You may be required to submit or allow for the collection and processing of certain data. Where that is the case, we will advise you at the point that you seek access to such Services. Where, in such circumstances, you chose to withhold any Personal Data requested by us, it may not be possible to access parts of  Our Site or to use the Services that you are requesting access to.


8. СONTACT US

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at support@UNISTEX.com, or by post at: Tuukri tn 19-315, Kesklinna linnaosa, Tallinn, Harju maakond, 10120, Estonia. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.


9. CHANGES TO POLICY

UNISTEX.com has the right to unilaterally change this User Agreement. The changes take effect in 3 (three) days after the moment the new version of corresponding documents is published on the Site. If the User does not accept new edition of the User Agreement, he/she should stop using the Site.

Last updated on the 15 of October 2020