I can not get an SMS with a code
If you have enabled SMS - authentication, but you have not received an SMS with the code, please follow these steps:
- Make sure that the mobile phone has a good network signal, otherwise go to a place with a better connection;
- Close anti-virus programs or applications to block calls on your mobile phone, which can potentially block our SMS with a code;
- Restart your mobile phone;
if the steps described above did not help you, we suggest that you start the process of disabling SMS authentication. How to disable SMS authentication.
You can also contact the technical support service in your Personal Account in the 'Technical Support' tab or write us an email to: firstname.lastname@example.org